What information do we collect?

Higher Education Services, Inc., (HES) collects information from you when you enroll in our services for your school, college or university. 

When applying for our services or making a payment, you may be asked to enter information including but not limited to your: name, e-mail address, mailing address, phone number, payment method and, at times, payment information.   Access to the information you provide is restricted to authorize personnel and is used solely for the purpose of providing service to you and/or your institution.  We are committed to protecting your information and have security features in place to safeguard your information.  

How do we use your information?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)

  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested. Information will be shared with your school, college or university as necessary to provide service to you and/or your school, college or university.

  • To send periodic emails
    The email address you provide will only be used to send you information regarding your HES account

How do we protect your information?

We understand that the information that a client provides to HES is important and we respect each client's right to have this information protected. In order to protect the information that we obtain through the normal course of our business, HES maintains physical, electronic and procedural safeguards to ensure data security and integrity.

We use a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and those users are required to keep the information confidential.

After a transaction, any private information (banking information, etc.) will not be stored on our servers.

Do we use cookies?

HES may use cookies during your on-line session in order to make website usage quick and convenient. These cookies are “session only” cookies and cookies will not be permanently stored in your computer.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing accounts, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Higher Education Services, Inc. (HES)
4720 Carlisle Pike
Mechanicsburg, Pennsylvania 17050, USA

Students & Families


Call us : 1-800-422-0010
Email us:
4720 Carlisle Pike
Suite 200
Mechanicsburg, PA 17050
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